Question 1

Membership Info / Pricing

Accepted Answer

Please note that membership pricing will change effective January 1, 2025. For more information, click here.

We offer four Standard memberships at SixFour3:

Rookie Membership ($29.99/month): Provides self-service, anytime access to our facility for up to 2 hours per month, bookable in 30-minute increments. Includes access to general purpose lanes, as well as specialized lanes (where applicable) such has Hack Attack / SpinBall (pitching machines), WallBall, et al.
House Membership ($79.99/month): Includes everything in Rookie, plus monthly instruction with any of our trainers, with 1, 30-minute lesson per month.
Travel Membership ($199.99/month): Includes everything in Rookie, plus monthly instruction with any of our trainers, with 4, 30-minute lessons per month. Members also receive a 10% discount on add-on services.
D1 Membership ($229.99/month): Includes everything in Rookie, plus monthly instruction with any of our trainers, with 8, 30-minute lessons per month. Members receive a 20% discount on apparel and equipment (excluding bats and gloves, which have a max 10% discount on these memberships).

Additionally, we offer add-on memberships for extra value, including multi-location use, access to technology systems like HitTrax, and additional weekly self-service time (up to 6 hours per week).

To learn more about our memberships and to sign up, please visit [www.sixfour3.com/membership](

Question 2

Do you offer Gift Cards?

Accepted Answer

Yes, we offer merchandise gift cards that can be purchased online at www.sixfour3.com/giftcard. These gift cards can be redeemed at the ShopWall kiosk in any of our locations. If you’re interested in gift cards for services or memberships, please contact us directly for assistance.

Question 3

How do I cancel (or "pause") my membership?

Accepted Answer

If you wish to cancel your membership, please reach out to us through one of the following methods:

Please make sure to read about our Grace Period, which applies when you cancel your membership.

Important Notes:

If you have a lesson-based membership and there are remaining lesson benefits on your account, you will not be able to book lessons during the 60-day Grace Period. After the Grace Period expires, any remaining lesson benefits will be forfeited.
If you reinstate your membership before the end of the Grace Period, your remaining lesson benefits will also be reinstated.
Alternatively, you may choose to downgrade to any of our other memberships to keep your unused lesson benefits active. These benefits will roll over indefinitely with an active membership.
Every year on your anniversary date we charge a $25 annual maintenance fee. If the anniversary date falls within the grace period, and you attempt to reinstate during that window, the system will apply the reinstatement fee when you reactivate your membership.

Question 4

How do I upgrade / downgrade / change my membership?

Accepted Answer

If you would like to upgrade or downgrade your membership, simply click on your Profile link, click the "Change Membership" link (or just navigate to the Memberships page), choose the player account and the new plan you would like to change to, click the "Change Membership" button at the bottom of the page and complete the checkout process.

You will have the option of applying the change immediately or at the start of your next monthly term. Please keep in mind, if you are upgrading and you choose to upgrade immediately, you will be charged the difference from the value of your current membership and the price of the new membership. You will also immediately receive any new membership benefits, but your billing term will NOT change. If you don't want to be charged until your next term, simply choose to "Upgrade at End of Term"…. Downgrades, on the other hand, will take effect on your next billing date always.

Question 5

What is the Grace Period?

Accepted Answer

Should you decide to cancel your membership, you can do so at anytime without penalty, and you can rejoin without penalty within 60-days of cancelation (the "Grace Period"). Should you rejoin after the 60-Day Grace period, a $25 reinstatement fee will be assessed, and your new anniversary term will be the new date of signup (which is relevant for the purposes of the Annual Maintenance Fee]. Please keep in mind, if a membership is canceled and not reinstated prior to the end of the Grace Period, any lesson benefits that exist on the membership at the time of the cancelation, will be forfeited.

Question 6

Terms of Service

Accepted Answer

All participants MUST agree to our Waiver Release and Terms of Service (below) before utilizing our facility or any of our services. To fill out the Waiver form, please visit https://bookings.sixfour3.com/signup to create an account and agree to the Waiver (and ToS).

SixFour3 is a private and exclusive community that is dedicated to girls fastpitch softball. We are committed to providing our members with the highest quality of service and expect our members to reciprocate that commitment by showing respect and consideration towards the facility and its other members. It is important to note that our business depends on the participation and dedication of our members.

As a member of SixFour3, please be aware that every entry into our facilities is audited and monitored by us 24/7, and your actions will be recorded. By entering our facilities, you acknowledge and assume full responsibility for your actions, as well as the actions of any accompanying individuals. Please also note that our facilities are often un-staffed, and you may be present in the facility alone at any given point. We strongly advise that you make appropriate precautions in case of any accidents or injuries that may occur while you are alone in the facility. If members are under 16 years old they must be accompanied by an adult and cannot use the Hack Attack unsupervised.

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